Terms of Service

By accessing and using CryptoStore ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at cryptostore.com (the "Service") operated by CryptoStore ("us", "we", or "our").

Permitted Use

• Browse and purchase products for personal, non-commercial use
• Create an account to track orders and manage preferences
• Use our customer support services
• Share product reviews and feedback

Prohibited Activities

• Use the service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Use automated tools to access the service (except search engine crawlers)
• Reproduce, duplicate, or resell any part of our service
• Use the service to transmit viruses, malware, or harmful code

Age Requirements

You must be at least 18 years old to use this service. By using CryptoStore, you confirm that you are 18+ or have parental consent.

Payment Processing

• Cryptocurrency payments are processed through Coinbase Commerce
• We accept Bitcoin, Ethereum, and 13+ other major cryptocurrencies
• All transactions are final once confirmed on the blockchain
• Network fees are separate from product prices and non-refundable

Price and Payment Terms

• Prices are displayed in USD and converted to cryptocurrency at checkout
• Exchange rates are locked in for 15 minutes during checkout
• Incomplete payments may be cancelled after 24 hours
• Overpayments will be refunded minus network fees

Transaction Risks

Order Processing

• Orders are processed within 1-2 business days after payment confirmation
• We reserve the right to cancel orders due to product unavailability
• Order confirmation emails are sent to the address provided
• Bulk orders may require additional verification

Shipping

• Free worldwide shipping on orders over $100
• Standard shipping: 5-10 business days
• Express shipping: 2-3 business days (additional fee)
• Tracking information provided via email
• Customers are responsible for import duties and taxes

Delivery

• Risk of loss passes to buyer upon delivery to carrier
• You must provide accurate shipping information
• Delivery delays due to customs are beyond our control
• Undeliverable packages may incur additional fees

Return Policy

• 30-day return window from delivery date
• Items must be unused and in original packaging
• Return shipping costs are buyer's responsibility
• Some items may be non-returnable (custom products, intimate items)

Refund Process

• Refunds processed within 5-10 business days after return receipt
• Cryptocurrency refunds subject to current exchange rates
• Network fees are deducted from refund amounts
• Store credit may be offered as an alternative

Service Availability

We strive to provide uninterrupted service but cannot guarantee 100% uptime. We may temporarily suspend service for maintenance, updates, or unforeseen circumstances.

Limitation of Liability

In no event shall CryptoStore be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Cryptocurrency Risks

If you have any questions about these Terms of Service, please contact us: